About ESS

Essential Systems Solutions logo

One Call. One Company. Problems Solved.

Whether you run a restaurant, retail, or hospitality establishment, Essential Systems Solutions (ESS) is your one stop shop for all your technology needs. Offering traditional, mobile, and cloud-based POS systems, Merchant Services, Digital Signage or any of our other offerings, our Award-Winning services will help you implement, customize, and maintain a secure system designed for your business!

For over 20 years ESS has been dedicated to creating a customer-first experience.  Our clients have not only relied on us as a single-source solution for POS systems and hardware installation, but as a trusted partner to help their business and profits grow quickly. Whether you’d like to improve your existing sales processing system or install a completely new POS system, one call to ESS is all it takes. Our knowledgeable and professional staff works with the unique needs of your business to ensure that you receive the best tools available.

Located in Frederick, MD, our facility houses our repair center, products warehouse, training facilities, and administrative offices.

One call is all it takes. We eliminate the need to go to multiple companies for all of your technology needs.  Whether you run a small family-owned shop or an Enterprise, ESS provides everything for you. From systems to credit card processing to printer paper – It’s all here.

What Sets ESS Apart?

The Difference Is Our Commitment To Our Customers

ESS has a strong nationwide presence and has earned a stellar reputation within the hospitality and retail industry. Our clients know they can trust our expertise and customer care when it comes to custom solutions for their business. Our dedication to our customers and excellent service have be recognized and received:

  • Frederick County Business Appreciation Award in 2016 and 2017
  • Frederick City Best Places to Work Award in 2015
  • PAR Customer Win Award in 2014
  • RSPA/VSR Innovative Solution Award in 2014

Within our 3 departments, National, Repair, and our local Dealership, we have the means for your solution.

  • One Stop For All Your Needs: We design, install, and maintain all the solutions needed to make your business more efficient and increase profits.
  • Unparalleled Customer Service: We’re dedicated to supporting your success every step of the way and work with your company to maximize your system to its fullest capabilities.
  • Expert Service When You Need It: Our professional and highly skilled staff make us an industry leader in service. We will help identify your problem and find the best and most cost-effective solution.
  • A wide variety of solutions for your business: Our award-winning POS systems are just the beginning of what we offer our customers. No matter what your needs, large or small, we offer a number of solutions that direct money to your bottom line.
  • Cloud and Server Based POS
  • 3rd Party Delivery Integration
  • Digital Signage and Menu Boards
  • Digital Video Surveillance
  • Drive-Thru Wireless Communications
  • Gift Cards/Customer Loyalty Programs
  • Intelligent POS Terminals
  • Kitchen Automation
  • Merchant Credit Card Processing Services
  • Online and Mobile Ordering
  • Dayparting, Scheduling, and Payroll Integration
  • Background Music & Internet Radio
  • Self-Serve Kiosks
  • Mobile Phone Based POS
  • Tablet-Based POS
  • Wait List Management

At ESS our interests are yours. Why complicate solutions by going to several different companies when you can manage all of it with us?

We do not lock you in to using any specific product, mix and match to whatever works best for your company. We remain dedicated to serving our customers as expertly and efficiently as their own business. We operate with a local business mentality and community at a national level.

One Call. One Company. Save Time. Save Money.